The retail industry is subject to a number of pressures.
These include changes in shopping habits and the recent economic downturn which reduced consumer spending.
However, as consumer confidence begins to grow, it is important that retail support staff are fully trained and equipped to represent your business and to meet the needs of your customers. As removing staff from the ‘shop floor’ applies pressure to rotas, this training can be carried out in the learner’s own time via our tried and tested flexible learning approach.
What you will learn
This free course is split into 6 manageable units:
Studying via distance learning means you can choose when and where you study.
This course is available:
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