Event Planning

NCFE CACHE Level 2 Certificate

This qualification will introduce you to the skills that are required to plan, organise and evaluate events by developing their knowledge and understanding.

Areas covered include marketing methods and resources, market research, human resources, communication and customer service relevant to events.

Studying via distance learning means you can choose when and where you study. We ensure you get all the support you need throughout your course in the form of a personal Tutor and a Learner Support Advisor.

What you will learn

Unit 1: Planning an event

  • Section 1: The extent of the events industry

  • Section 2: The scope of the event planner role

  • Section 3: Planning an event

  • Section 4: Planning for contingencies

  • Section 5: The need for health, safety and security measures.

Unit 2: Reviewing and evaluating an event

  • Section 1: The importance of review and evaluation

  • Section 2: The sources of information available for evaluating an event

  • Section 3: The range of tool available for event evaluation

  • Section 4: Planning the evaluation of an event.

Unit 3: Marketing and market research for event planning

  • Section 1: Understand why market research is important

  • Section 2: The methods and resources available for marketing

  • Section 3: Planning the marketing of an event.

Unit 4: Planning human resources for events

  • Section 1: Understand how an event is managed

  • Section 2: Understand the team which contribute to an event

  • Section 3: Understand the human resource requirements for an event.

Unit 5: Communication and customer service for events

  • Section 1: Understand the importance of communication at events

  • Section 2: Understand equality and diversity in relation to events

  • Section 3: Understand why customer service is important at an event

  • Section 4: Produce guidance on expected standards of customer service for staff use.


  • You will gain a nationally recognised qualification
  • Establish a long-standing career pathway within the hospitality and customer service sectors
  • This course is delivered via distance learning, allowing you to choose when and where you study
  • Study will enhance both your personal skills and professional development
  • Personal Tutors are assigned to you to ensure you have the support needed to succeed
  • Online
  • Paper-based

6-8 weeks

Studying via distance learning means you can choose when and where you study.

This course is available:

  • Paper-based
  • Paper-based learning with online assessments – No exams


  • Learners must be aged 19 or over as of the 31/8/2019
  • Learners must be living in England and have lived in the EU for the last 3 years
  • Learners cannot be on another government funded course of apprenticeship


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Need more info?

  • 0800 001 5910​